Returns Management

As a provider and recognized leader in reverse logistics & returns , Elite helps its customers manage the entire returns management or remanufacturing process. Whether you're a start-up company or a seasoned organization anywhere in the world looking for a more profitable option, Elite can be your trusted partner and grow with your company.

The idea behind Elite's Reverse Logistics Services is a simple one: to provide consistent reliable reverse logistics solutions through our customized Utah facility at competitive prices. With our revolutionary approach to returns management, and remanufacturing, Elite can offer the most competitive pricing.

Reverse Logistics & Remanufacturing Solutions

Elite's reverse logistics solutions provide global visibility, operational scalability, flexibility and control. For customers, this means going beyond processing returned product. Elite's "all-in-one" approach looks throughout the returns process, including recall management , testing and warranty , repair and remanufacturing, to identifying areas of improvement which translate into bottom line benefits for customers.

Reverse Logistics & Returns Software - Analyzing Returns Data

Elite understands that the power of reverse logistics lies with the data. Elite's returns management system ESM- offers real-time, Web-based visibility, a wide range of reporting capabilities and the automatic disposition of products. ESM helps manage the entire returns, reverse logistics, and remanufacturing process from point of receipt through final disposition.

Reverse Logistics & Returns Best Practices

Elite understands the reverse -product life cycle and can deliver improved cash flow, customer satisfaction, management and remanufacturing control. Through continuous process improvements, we have designed best practices that reverse the cycle of losses and uncover hidden value for our customers. In the process, our customers have experienced:

• A comprehensive return stream for improved cash flow
• Technology that is scalable and reduces costs
• A fully integrated system that reduces cycle times
• A consistent reverse logistics process for improved business controls
• Diverse remarketing/remanufacturing that increase liquidation values
• An adaptive transportation process that improves transportation effectiveness.

Come tour our reverse logistics facility located between Salt Lake City & Provo, Utah.

Great Customer Service for Reverse Logistics Returns

We believe in the human touch when it comes to serving our customers. No matter how good our reverse logistics solutions are, we know you're going to have questions. No matter if it's at the beginning of our partnership or the launch of a new product, or just one of your new employees getting up to speed. That's why our support staff have been thoroughly trained with our reverse logistics solutions at our customized Utah facility before ever speaking to our customers. We strive to provide the best customer experience for everyone between Salt Lake City and Provo.

Return Management Processing

Minimize your return costs by utilizing return management and repair services. Our reverse logistics capabilities include returned-goods management, remanufacturing, inventory repair / return, and testing. Services include:

• Returns Management
• Credit Validation
• Re-working / Re-packing / Re-labeling
• Testing
• Repair
• Re-Ship
• Remanufacturing
• Re-Classify

There is no Reverse Logistics company that can provide all the options of returns management or remanufacturing that Elite provides . We strive to provide the best customer experience for our clients nationwide.